Wheelie Bin FAQs
At JWitt we are keen to offer all customers a seamless process from their initial call through to when we complete their daily, weekly or fortnightly wheelie bin collection.
After helping thousands of customers across the South West, we have gathered together a number of the most frequently asked questions (FAQs). Have a browse through the wheelie bin FAQs and feel free to contact us with any unanswered queries.
All those wheelie bin frequently asked questions (FAQs)
We offer wheelie bin waste service contracts that are yearly and rolling. These service contracts are for daily, weekly or fortnightly collections.
You can put almost anything in a general waste bin, except hazardous materials, oils and paints, etc. However we would encourage everyone to look at a recycling option, be that Mixed recycling, Card & Paper recycling, Glass recycling, etc. and then reduce the size of the general waste bin. It will be cheaper and you’ll be doing your bit in helping us to recycle locally.
Assuming your black bin bags are full and tied, we would suggest you can fit 4 bags in a 240ltr / 6 bags in a 360ltr / 9-10 bags in 660ltr / 16 -18 bags in an 1100ltr wheelie bin. Check out the full dimensions on our Wheelie Bin Sizes guide
You are able to put plastics (although no black plastic please), tins and cans and card/paper in your Mixed Recycling bin. We do offer also a solo card recycling option if this is more suitable.
You are able to put any food or organic items into our Food/Bio bins. You will also be able to put any biodegradable utensils, straws, napkins and containers in this bin too. All of our Food/Bio recycling is recycled through a Biodigester.
We use four sizes. You can see all the sizes, volumes and payload details on our Wheelie Bin Sizes guide
We offer daily, weekly or fortnightly collections.
We collect everything. Glass, food, bio-waste, general waste, mixed recycling, metals and tin, plastic, and card and paper. Some of these require separate wheelie bins and collections. Speak to our customer service team about the different bins and collections, and questions you have about other materials you want to dispose of in your wheelie bin.
Other than food (which goes directly to a biodigester half an hour away from our headquarters), all the waste we collect goes to our depot. There it is sorted and processed for recycling. 100% of our wheelie bin collections avoid landfill.
Yes. Our customer service team are skilled and experienced at helping businesses increase their recycling goals. Give them a call today for a consultation.
If you think your wheelie bin has not been collected, please send an email to [email protected] and state your name, address and postcode.
If you have more waste or recycling than normal, or require an additional collection, please email [email protected] and include your name, address and postcode and we can schedule in an additional collection for you.
If you need additional bins, or new bins for additional recycling options, please email [email protected] to let us know. Please include details of the type of waste, your name, address and postcode and a member of our customer service team will be able to advise you on our range of recycling options, bin sizes and collections frequencies to best suit your needs.
A Duty of Care Certificate is a legal certificate that shows that you are legally and responsibly disposing of your waste via the services of JWitt as your chosen waste management company. The certificates are a legal requirement, and will be issued yearly. They apply to the entire site, rather than per container so you are able to have multiple waste and recycling bins on the certificate.
If you have a question regarding your invoice or charges on your account please send an email to [email protected] with details of your query, name, address and postcode. A member of our accounts team will respond to you directly.
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